Last Updated: April 16, 2026
1. Information We Collect
A. Personal Identification Information
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes:
- Contact Data: Name, email address, and phone number.
- Service Data: Physical site address, property type (Residential/Commercial), and floor plans.
B. Technical and Usage Data
We automatically collect information when you navigate our site:
- Log Data: IP address, browser type, pages visited, and time spent on the site.
- Cookies: We use cookies to remember your preferences and for website analytics.
2. How We Use Your Information
We use the collected data for various professional purposes:
- Project Estimation: To calculate material costs and labor for your specific renovation.
- Service Delivery: To send our civil teams, masons, and supervisors to your physical location.
- Communication: To provide project updates, invoices, and response to queries.
- Portfolio Documentation: To take “Before and After” photographs of the work site. (See Section 4 for Privacy regarding images).
- Legal Compliance: To obtain necessary building permits or society permissions on your behalf.
3. Data Retention and Physical Security
- Digital Data: We retain your personal info only as long as necessary for tax, legal, or accounting requirements.
- Physical Security: Information regarding your home’s security codes, gate passes, or floor vulnerabilities shared during a renovation is strictly restricted to the Project Manager assigned to your site.
4. Photography and Social Media Policy
As an interior civil service provider, we document our craftsmanship.
- Internal Use: Photos are taken for quality control and structural records.
- Marketing Use: We may feature photos of our tiling, kitchen, or marble work on our website/social media.
- Anonymity: We pledge never to reveal the exact house number, street name, or personal family photos of the client in any marketing material without explicit written consent.
5. Disclosure of Your Information
We do not sell or rent your data. We may share information only in the following cases:
- With Service Providers: We may share your address and contact number with trusted material suppliers (e.g., tile vendors or marble quarries) solely for the purpose of delivering materials to your site.
- Business Transfers: If our company undergoes a merger or sale, your data may be transferred as a business asset.
- Legal Obligations: If required by law, we will disclose your information to government authorities or building regulatory bodies.
6. Your Rights and Choices
Depending on your location, you have the following rights:
- Access & Correction: You can request a copy of the data we hold or ask us to fix inaccuracies.
- Deletion: You can request that we delete your personal data once the project warranty period has expired.
- Opt-out: You can opt-out of our marketing emails at any time by clicking “Unsubscribe.”
7. Third-Party Links
Our website may contain links to brand partners. We are not responsible for the privacy practices of these external sites. We encourage you to read their policies.
8. How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
9. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” at the top.